Michelle Sivanayson

Managing Director - Island Practice Leader, Captive Solutions, Marsh

Session: Disruptive Technology Driving the Future of Insurance

Current Responsibilities
As leader of the Islands region captive practice, Michelle is responsible for the overall client service, operational strategy, and management of the Bermuda, Cayman Islands, and Barbados offices within the Captive Solutions practice. She establishes growth and retention strategies, ensures success of the client experience, trains and mentors, and oversees performance management for colleagues for the region as a
whole.
In addition, Michelle serves on the Marsh Captive Solutions global executive team.

Experience
Michelle joined Marsh’s Captive Solutions in May 2004 originally in the Bermuda office as an Account Manager where she managed a portfolio of captive clients overseeing their day-to-day operations.
After 3 years, she moved to Marsh Canada and joined the Captive operations group in Halifax, where she spent the next 16 years in various roles. During this time, she became the Global Operations leader for Captives, leading and overseeing both the Halifax and Mumbai operations’ teams. In this role Michelle led a team of over 150 colleagues fostering a positive and collaborative work environment by setting direction
and empowering colleagues to actively work towards Marsh Captive’s goals, overseeing global initiatives and data driven decisions that elevated the operational performance of the practice.

Prior to joining Marsh, Michelle worked in a Toronto based company, as a financial
controller. Michelle was responsible for financial reporting, HR, budgeting, pricing and
the overall day-to-day management of the company.

Education
Chartered Institute of Management Accountants – UK
Affiliations
Associate Member - Chartered Institute of Management Accountants, UK